FAQ:
WHAT SIZES DO YOU CARRY? DO YOU OFFER PLUS-SIZES?
Our entire inventory is made up of found garments, so we are at the mercy of what is available for us. When we find plus-sized garments we definitely bring them in, but with that said, they are harder to find and are therefore a small portion of our offering.
HOW DO I FIND MY SIZE?
We take measurements of all garments listed for sale. We recommend comparing measurements to a similar garment you have that fits well.
I’VE NEVER WORN VINTAGE - WHERE DO I START?
An easy way to start buying vintage would be our collection of vintage tees. They’re easy to wear and oh so comfy. Not the t-shirt type? No problem! Our collection is full of what we refer to as everyday vintage. Denim, blouses, blazers, leather jackets… these are everyday staples that you’ll pull out of your closet time and time again.
WHAT TYPE OF CONDITION ARE YOUR VINTAGE GARMENTS IN?
Our team is passionate about offering you high-quality vintage at an affordable price-point. But please note that vintage clothing is pre-worn and occasionally a rare antique. As a result, some pieces may show signs of wear. We inspect each piece and disclose any signs of wear; however, due to the frequency of our listings, occasionally some small damage may be missed. Please be aware of this when buying from May's Place vintage collection. If an item has never been worn it will be labeled "dead stock," otherwise please note that all vintage has been worn throughout its existence. May's Place uses a modern American sizing chart and provides accurate measurements in each description. We will work with you to ensure you are happy with your purchase!
CAN I USE MY GIFT CARD IN THE WEB-STORE?
As of now we are not able to process gift card purchases via the website. If you’re interested in purchasing, please contact us at the store at 314-659-8745 or via email and we can process your order over the phone.
HOW LONG WILL MY ITEMS TAKE TO SHIP?
Orders are processed and shipped within 24-72 hours, weekends and holidays excluded. Orders placed after 12pm CST will begin being processed the following business day. Once placed, orders cannot be canceled, but can be exchanged for alternate items if the order has not shipped.
May's Place reserves the right to cancel any order due to issues involving merchandise availability. Shipping time may vary due to availability of merchandise, in which case, the customer will be contacted directly.
May's Place offers shipping via USPS Priority or USPS First Class Mail only, Express shipping will not be used. To upgrade your shipping from Priority Mail to Express Mail, or to add signature confirmation and insurance, please contact us directly at maysplacestl@gmail.com. May's Place is not responsible for lost or stolen packages on purchases made without insurance and/or signature confirmation.
WHAT’S YOUR RETURN POLICY?
We offer exchange or store credit within 10 days of purchase on items returned in same condition as received. Please review all photos, descriptions, details and measurements before purchasing. If you have any issues with your purchase please contact us at maysplacestl@gmail.com and we will do our best to resolve the problem.
If you have any questions regarding your order status, tracking information, item availability, or any other inquiry, please do not hesitate to email us at maysplacestl@gmail.com! All customer questions and order inquiries will be responded to in a timely manner. Please allow additional time for weekends and US holidays.
DO YOU OFFER ALTERATIONS?
We do not offer in store alterations but we can point you in the right direction. We love Block Alterations on Cherokee Street.
I LOVE TO SHOP AT MAY’S PLACE - DO YOU OFFER A LOYALTY PROGRAM?
We currently have a loyalty program for in-store purchases only. Shoppers earn one star for every $30 spent, and once you accumulate 5 stars, you get 20% off your next purchase!